Coming Spring 2027

Practice management,
rebuilt from the ground up

CentreCRM has run UK accounting practices in the cloud since 2014. We've rebuilt it from scratch, with HMRC, Companies House and AML at its core. Built in the UK, for UK practices.

What's coming

Everything your practice runs on.
In one place.

Compliance, clients, work and the practice itself — designed together from day one, not bolted on.

CentreCRM Assistant Add-on

Ask your practice anything.
Then get it done.

AI built for UK practice. It knows your clients, and it knows HMRC, Companies House and AML deadlines, because it works from the data already in your CentreCRM.

  • AskPlain-English answers about your clients, jobs, deadlines and fees.
  • MonitorSpots what needs attention across the practice and tells you before it slips.
  • ActCreates jobs, assigns tasks and drafts client emails from the chat, with you approving each step.
  • ConnectPrefer your own AI? Connect Claude or ChatGPT to CentreCRM through a secure MCP connection that your firm controls.

Sees only your CentreCRM data. Respects each user's permissions. Never used to train AI models. Designed for UK GDPR.

Compliance, built in

  • HMRC Agent Services

    Digital client authorisation and live VAT, Corporation Tax, PAYE and Self Assessment data, connected to the job.

  • Compliance Intelligence

    Nightly checks against HMRC, Companies House and AML data flag missed deadlines and expiring ID before they become problems.

  • Company Secretarial

    Confirmation statements, officer appointments and resignations, and address changes filed with Companies House from the platform.

  • Onboarding, ID & AML

    Lead to live client in one journey: quote, engage, verify. Identity checks and risk assessment built into the workflow.

Your clients

  • Client Portal

    A secure, branded portal for documents, requests and job progress, across every entity a client owns.

  • Email, SMS, WhatsApp & post

    Every channel from one place, with templates, merge fields and a complete audit trail.

  • Client Approvals & signatures

    Quotes, engagement letters and accounts approved online, with a signed PDF and audit certificate.

  • Company Formations After launch

    Form new companies and bring them straight into the practice, with no re-keying.

Your work

  • Jobs & workflow

    Templates, recurring jobs, milestones and tasks, with deadlines your whole team can see.

  • Automation

    One event, many actions: send an email, SMS or WhatsApp, create a job, assign a task, notify staff, add a tag.

  • Resource allocation After launch

    See who's working on what, plan capacity and spot bottlenecks before deadlines slip.

  • Fees, billing & time

    Services and packages, annual fee uplifts, time recording and WIP, linking work to revenue.

Your practice

  • Your data, always yours

    Sync to your own Google Drive, OneDrive or Dropbox, and export everything whenever you like.

  • Knowledge Base After launch

    Your processes, policies and how-to guides, searchable and in one place.

  • HR & CPD After launch

    Staff records, holiday and leave, CPD logging and training plans.

  • Open API

    A modern API for your integrations. An MCP server for Claude, ChatGPT and other AI tools is available as an add-on.

Add-on Available at launch for an additional fee  ·  After launch Planned for release after Spring 2027

Our story

Built by accountants,
not a boardroom

CentreCRM was built inside a working UK practice to fix the problems we faced every day. We've taken more than a decade of real-world use and rebuilt the platform from the ground up.

  1. 2014

    CentreCRM launches as cloud-based practice management for UK accountants.

  2. 2020

    Ready for remote working before the pandemic made it essential.

  3. 2025–26

    A complete rebuild on a modern platform. Not a facelift.

  4. Spring 2027

    The new CentreCRM launches, with founding firms invited first.

Early access

Be one of the first

We're inviting a limited number of founding firms to see the new CentreCRM before launch and help shape it.

Questions

Good to know

When does the new CentreCRM launch?

Spring 2027. Founding firms registered for early access will be invited first.

Who is CentreCRM for?

UK accounting practices, tax practitioners and bookkeepers, from sole practitioners to multi-partner firms.

Does it integrate with HMRC and Companies House?

Yes. CentreCRM connects to HMRC through your Agent Services Account and to Companies House for company data and filings.

How does CentreCRM use AI?

The CentreCRM Assistant, available as an add-on from launch, answers questions, monitors your practice and carries out tasks you approve. It only works with the data in your CentreCRM, follows each user's permissions, and your data is never used to train AI models.

Can I use CentreCRM with Claude or ChatGPT?

Yes, as an add-on from launch. CentreCRM provides an MCP server, the open standard AI tools use to connect to other software. Your firm's admin decides whether it's switched on, and each person can only reach the data and actions their CentreCRM permissions allow.

Will my data be locked in?

No. You can sync your data to your own Google Drive, OneDrive or Dropbox and export it at any time.